OAP, 69, turned away from his GP’s surgery for distressing reason – & ‘staff SMIRKED as they told him’ --[Reported by Umva mag]

AN OAP was turned away from a doctors’ surgery by reception staff who told him he was already dead. Alan Rocket, 69, was informed that the records showed he was “deceased” as he tried to re-register at his former practice. Roland LeonAlan Rocket went to register at the Shenley Green practice in Birmingham, but was informed he was ‘deceased’, according to their records[/caption] The great-grandad said amused employees even “smirked” while they delivered the news. They then refused to show him his medical data — so retired decorator Alan had to go home and return with his passport as proof of ID. He said: “It was really upsetting. “Five years ago this month, I was diagnosed with bowel cancer. “I’m in remission now but I’m still not 100 per cent clear. “So to be told I was dead completely stressed me out. “I told my daughters and they were upset too. I wasn’t getting anywhere so I got my ID and came back and said, ‘Here you go, I’m alive.’” But the matter was still not resolved until staff at the Shenley Green practice in Birmingham finally allowed him to register 24 hours later. A spokesman for the surgery blamed a “technical issue” with the patient records and apologised for any inconvenience caused. Roland LeonThe 69-year-old great grandad said amused workers even ‘smirked’ as they delivered the news[/caption]

Oct 4, 2024 - 17:54

OAP, 69, turned away from his GP’s surgery for distressing reason – & ‘staff SMIRKED as they told him’ --[Reported by Umva mag]

AN OAP was turned away from a doctors’ surgery by reception staff who told him he was already dead.

Alan Rocket, 69, was informed that the records showed he was “deceased” as he tried to re-register at his former practice.

a man with glasses and a mustache sits on a couch

Alan Rocket went to register at the Shenley Green practice in Birmingham, but was informed he was ‘deceased’, according to their records[/caption]

The great-grandad said amused employees even “smirked” while they delivered the news.

They then refused to show him his medical data — so retired decorator Alan had to go home and return with his passport as proof of ID.

He said: “It was really upsetting.

“Five years ago this month, I was diagnosed with bowel cancer.

“I’m in remission now but I’m still not 100 per cent clear.

“So to be told I was dead completely stressed me out.

“I told my daughters and they were upset too. I wasn’t getting anywhere so I got my ID and came back and said, ‘Here you go, I’m alive.’”

But the matter was still not resolved until staff at the Shenley Green practice in Birmingham finally allowed him to register 24 hours later.

A spokesman for the surgery blamed a “technical issue” with the patient records and apologised for any inconvenience caused.

a man in a white sweater stands in a park

The 69-year-old great grandad said amused workers even ‘smirked’ as they delivered the news[/caption]

The following news has been carefully analyzed, curated, and compiled by Umva Mag from a diverse range of people, sources, and reputable platforms. Our editorial team strives to ensure the accuracy and reliability of the information we provide. By combining insights from multiple perspectives, we aim to offer a well-rounded and comprehensive understanding of the events and stories that shape our world. Umva Mag values transparency, accountability, and journalistic integrity, ensuring that each piece of content is delivered with the utmost professionalism.

OAP, 69, turned away from his GP’s surgery for distressing reason – & ‘staff SMIRKED as they told him’ --[Reported by Umva mag]

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